Before Design Work Begins: You may cancel your order and request a full refund if no design work has commenced. Please contact us immediately at contact@firstdraftbookcovers.com if you wish to cancel your order.
After Design Work Has Begun: Once design work on your custom book cover has started, we cannot accept cancellations or offer refunds. We invest time and resources into each custom design, making it uniquely tailored to your requirements.
Revisions and Adjustments
We strive to meet your expectations and provide satisfaction with our custom book cover designs. If you have any concerns or require adjustments to the design, please contact us within 7 days of receiving your design draft. We will work closely with you to make reasonable revisions and ensure the final product aligns with your vision.
Damages and Issues
While we do not offer physical products, if you encounter any issues with the digital files provided (e.g., file corruption, download problems), please contact us immediately at contact@firstdraftbookcovers.com. We will promptly address and resolve any technical issues related to the delivered digital product.
Exceptions
This policy applies exclusively to custom book cover designs. For any other products or services offered by First Draft Book Covers that might be eligible for returns or refunds, please refer to the specific terms and conditions provided for those offerings.
Contact Us
For any questions or concerns about our Return and Refund Policy, please contact us at contact@firstdraftbookcovers.com. We are committed to ensuring your satisfaction with our custom design services and are here to assist with any inquiries or issues you may encounter.
